Privacy Policy

Purpose

The purpose of this privacy notice is to let users of qcup.io  know when we collect personal information and what we do with it.

We do not use, share or transfer personal information in connection with the site except as set out in this notice, or as otherwise set out somewhere on the site.

What personal data we collect and why we collect it

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Subscription Form

We collect information from you about your business, including information about your:

  • Business name
  • Contact information’s

 

We collect your business information in order to:

  • Provide you our services

 

You have the right to ask for a copy of any information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at hi@qcup.co.nz

User Sign In Form

We collect personal information from you, including information about your:

  • Name
  • Contact information

We collect your personal information in order to:

  • Provide you our services

Providing some information is optional. If you choose not to enter billing information, we’ll be unable to provide you IT services.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at hi@qcup.co.nz

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Use of business and personal information

We will only use information provided to us for the purpose of:

  • Administering, evaluating and improving the site & app
  • Improving our services
  • Responding to your feedback and information provided in forms and surveys
  • Conducting user research if you registered to participate.

Survey and Feedback forms

If you submit a survey or feedback form to us, it will be sent to appropriate department within our company.

We may pass on relevant content from that form to other people within our company who administer or are participating in the particular project or consultation that the form relates to. This could include your email address and other identifying information.

User research participation

When you register to participate in user research you provide us with your email and contact details.

Only related project team administering the research have access to your registration details.

Information gathered in user research can be from:

  • Surveys and other tools
  • Screen interactions
  • Video filming of screen activity
  • Audio recording of comments.

Storage and deletion of information

If you provide personal information, it is held securely by our company and will not be retained once the insights have been documented and is no longer needed.

Email addresses are not made available to the public. Unless required by law, we will not disclose the names or email addresses of individuals who provide feedback to us or who provide us with submission forms without their consent.

Statistical information

Statistical information collected

We use statistical information about your visit to help us improve the site. This information is aggregated and does not identify you personally. It includes:

  • Your IP address
  • The search terms you used
  • The pages you visited on our site and the links you clicked on
  • The date and time you visited the site
  • The referring site (if any) from which you clicked through to this site
  • The type of web browser you use, such as Chrome, Internet Explorer or Mozilla Firefox
  • Other things like your screen resolution and the language setting of your browser.

Complaints

If you have any concerns about how we manage your personal & business information, you may contact us at hi@qcup.co.nz

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